Sir Ken Robinson TED 2006

This is definately an idea worth spreading:

http://www.ted.com/talks/ken_robinson_says_schools_kill_creativity.html

A few of the most intriguing comments include:

· We are educating children today (2006) that will retire in 2065
· We do not know what the world will be like in five years
· Creativity is as important as literacy
· There was a little girl drawing a picture and the teacher asked her what are your drawing, she responded a picture of god. The teacher said nobody knows what god looks like, the little girl said they will in a minute
· If you are not prepared to be wrong, you will never have an original thought
· We educate people out of creativity
· Shakespeare was in somebodies English class
· Professors live in their heads and slightly to one side
· Professors view their bodies as transport for their heads
· We teach children not to do things that they won't get a job at, music, dance etc... also gives a negative stigma
· Intelligence is dynamic, diverse and distinct
· Creativity is the ability to have original ideas that have value

NMC Horizon Report

This post is related to a course I am taking CS855 Futuring & Innovation
1. Discuss one technology and one key trend from the Horizon Report for Higher Education 2012 or from Horizon Report from 2011 and check out the Horizon Report Wiki.


a. Technology: The first technology reviewed in the 2012 NMC Horizon Report was: Mobile Apps.
b. Trend: People expect to be able to work, learn and study whenever and wherever they want to.


2. Does the modified Delphi process that they used to develop it affect the results?
a. I took a course UCLA course on Principles of Influence of which there are six: Social proof, Liking, Reciprocity, Consistency, Authority and Scarcity. The first is the most applicable in the scenario for boards. We determine correctness of opinions, beliefs, actions by comparing them to others'. This is especially true under conditions of ambiguity, uncertainty. Others' behavior can promote conformity. Watch this video: http://www.youtube.com/watch?v=iRh5qy09nNw


Below is an image of a mobile application (iLocator) that we developed in support of our Field Support Analysts. The application is context aware and integrated into our Remedy solution. The idea is that an agent can see the lab and any building on the lab, drill into the building and get a ticket count for that building. The agent logs into remedy by setting their preferences, meaning they specify their skill sets i.e. Macintosh Support Analyst, Windows Support Analyst or Equipment Pickup. Based on those preferences, ticket criticality and geographical proximity (context awareness) Analysts are assign tickets. This application allowed us to save six Full Time Equivalents (FTEs). Previously a workflow manager would assign tickets, now they are assigned automatically. Additionally before this application, we required a delivery receipt for all equipment deliveries and pickups. Now we are paperless and that also contributed to the overall FTE reduction and efficiency gains.


3. Add an image that illustrates your idea. "See below"